Frequently Asked Questions

Why should I register with The Design Loft?

By registering with The Design Loft you gain access to an exclusive network of other designers and builders working with Elmira Stove Works products. You also get the opportunity to showcase your very special talents by uploading your best work portfolio using Elmira Stove Works appliances. By uploading your best work, you give potential new customers the chance to see what you could do for them. In addition to your project images, these potential customers will also be able to access your contact information as well as visit your website (if applicable).

How will my portfolio pages be used on the web site?

Your portfolio pages will be used to promote your talents using Elmira Stove Works appliances. The contact information you provide will be made readily available to consumers visiting the site and looking for a designer or a builder to work with Elmira Stove Works products.

Should I be concerned with any privacy issues when I submit my information to The Design Loft online?

The information you submit will only be used to promote your business. We will not request any personal information from you. Yes, we will publish your business information online, including a link to your own website if applicable. Click here to view our Privacy Policy.

What happens to my project images once they are submitted to the website?

Once you submit your project images, Elmira Stove Works reserves the right to crop or alter the images and use them in the best way possible to promote our products and your designs.

I submitted an image for The Gallery pages, so why isn't it showing in the gallery?

Elmira Stove Works must approve every image submitted to The Gallery pages before they are uploaded to the site. Please note that this process may take up to one week. If for any reason Your Gallery image is deemed unacceptable, you will be notified.

How do I submit something for the next issue of the Elmira Stove Works Life by Design newsletter?

If you would like to submit an interesting story to our Life By Design newsletter, please feel free to use the Contact Us form located on this site. Elmira Stove Works does not guarantee that all or any submitted stories will be used in the newsletter. Please note that all stories submitted become the property of Elmira Stove Works and we reserve the right to use or edit the story as we see fit. We will send you a notification should we decide to use your story.

I cannot login to the Your Gallery pages because I've forgotten my password. What do I do now?

Simply click on this link, enter your email address, and instructions will be sent to you outlining how to reset your password.

How can I get an Elmira Stove Works product catalogue?

To get a product catalogue, you may download it free off our site in pdf format [PDF LINK]. You may also order a catalogue by visiting the Contact Us and submitting an email request.